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Information Technology:
The 21st Century Revolution
Social, Economic,
and Workforce Implications of IT and IT Workforce Development
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Overview
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New modes of learning, research, communication, commerce, and human services
are proliferating so rapidly that we as a society have hardly paused to
contemplate the changes wrought by IT or analyze their effects on people
and institutions. SEW was established as a PCA in FY 2000 to support R&D
dedicated to examining the ways IT is transforming our culture and to
inspiring innovative models for education and training in IT environments.
SEW is the successor to the Education, Training, and Human Resources (ETHR)
PCA, reflecting the broader portfolio of issues this research now addresses.
SEW R&D will focus on the nature and dynamics of IT impacts on technical
and social systems; the workforce development needs arising from the spiraling
demand for workers who are highly skilled in technology; and the growing
"digital divide" between Americans with access to information technology
and those without. Participating agencies include NSF, NASA, DOE, and
NIH.
In its February 1999 report on IT research needs, the PITAC proposed such
an expanded agenda for Federal R&D, arguing that the Nation "must invest
in research to identify, understand, anticipate, and address" the problems
posed by the increasing pace of technological transformation and "must
ensure that all Americans are well-equipped to live and work in the changing
world." The PITAC's February 2000 report, "Resolving the Digital Divide:
Information, Access, and Opportunity," called for an intensive, coordinated
national initiative supported by increased Federal funding to extend IT
access and skills to groups bypassed by the opportunities of the Information
Age.
SEW R&D activities encompass development
and evaluation of advanced technologies for high-quality software learning
tools; information-based models of educational systems and learning productivity;
research on IT applications in cognitive processes; and demonstrations
of innovative networking technologies. In addition, SEW R&D supports development
of model curricula and course materials to promote IT literacy and graduate
and postdoctoral programs to increase the number of IT professionals.
The goal of SEW research is to maximize the societal benefits of IT by
assuring that emerging information infrastructures productively serve
the needs of all Americans and are sustainable over the long term.
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Dynamics of social change
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NSF's multidisciplinary SEW research builds on the agency's continuing
work devoted to examining the scope, trajectory, and underlying processes
of IT's transforming influence on public life, homes, and schools. NSF
research is generating theories, models, and concepts to describe the
dynamics of social changes being brought about by IT in many different
arenas, such as in e-commerce, workplace organization and productivity,
and scholarly research; new knowledge about the interactions among people,
computers, and communication networks over distance and time; and scientifically
grounded mapping of social, economic, and technological transformations
across groups, organizations, institutions, and societies. Funded projects
range from research studies to workshops and seminars.
FY 2000 activities and accomplishments
include:
- Publication of "The Digital
Dilemma: Intellectual Property in the Information Age." This NSF-funded
in-depth study-conducted by the Computer Science and Telecommunications
Board of the National Research Council-examines issues surrounding ownership
of the electronic forms of creative "products" such as writings, music,
and software.
- A pilot "Social and Economic
Implications of Information Technologies Data Base," containing 4,000
listings and Web pointers for data sets, research papers, books, and
Web sites. The citations are sorted into searchable "Road Maps" that
cover IT implications for the community, commerce, education, employment
and work, globalization, government, the home, institutional structure,
productivity, science, and selected policy issues. Please see
http://srsweb.nsf.gov/it_site/index.htm.
- A Carnegie Mellon University
(CMU) study examining how changing patterns in home use of telephones,
television, and the Internet are affecting psychological and social
well-being in families. The research will test the preliminary finding
of an "Internet paradox"-that home Internet use decreases well-being.
- A Michigan State University
study of computer and Internet use by African Americans. By examining
the interactions of individuals newly introduced to home Internet connectivity,
researchers aim to gain a deeper understanding of the factors contributing
to the racial digital divide so that effective strategies to reduce
it can be devised
- A CMU workshop on social and
organizational aspects of geographically and functionally distributed
work will bring together researchers in anthropology, computer science,
history, industrial engineering, information science, psychology, and
sociology to discuss the new ways in which IT devices and capabilities
are changing work arrangements and modes. One of the first such discussions
to be held, the workshop will generate a research agenda, a Web site,
and a book detailing research activities to date.
- A University of Maryland study
of a trauma patient resuscitation team that examines how distributed
teams of experts working in a highly dynamic, multitasking, and stressful
environment coordinate their activities and use technology. The multidisciplinary
medical research will develop a model framework for coordination, identifying
computation and communication technologies that could improve medical
teamwork.
- An international workshop,
co-sponsored by the European Science Foundation and the International
Institute for Applied Systems Analysis, to identify critical challenges
in deploying IT technologies to conduct global collaborative science
research.
- Studies of informational and
computational systems in formal organizations and electronic markets.
- Publication of "Science and
Engineering Indicators 2000," the 14th edition of NSF's biennial publication
documenting key trends in science and engineering research and education.
Its chapter on information technologies provides a statistical and thematic
overview of the emergence of IT as major factor in education, research,
commerce, and cultural life.
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Expanding the educational pipeline
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Chief executives of leading corporations have identified the need to strengthen
the technology workforce as the single greatest challenge to U.S. competitiveness
over the next 10 years. There is a widening cultural gap between citizens
who understand and use IT and those who do not. A July 1999 U.S. Department
of Commerce report, using December 1998 Census Bureau data, showed that
college graduates are at least eight times as likely to have a computer
at home and nearly 16 times as likely to have home Internet access as
those with an elementary school education. Households with incomes of
$75,000 or higher are more than 20 times as likely to have access to the
Internet as those at the lowest income levels and more than nine times
as likely to have a computer at home. The persistent and growing digital
divide also runs along racial and ethnic lines, with African-Americans
and Hispanics substantially less likely to have access to the Internet
in any location, and along geographic lines, with rural residents far
less likely than urban dwellers to have access to network connectivity.
Several SEW activities focus on education and training needs, including
public outreach programs designed to increase computer literacy, and scholarships,
internships, and training initiatives at the undergraduate and graduate
levels aimed at expanding the pool of Americans with advanced IT skills.
The following sections highlight some of these activities.
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Education, Outreach, and Training (EOT-PACI)
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NSF's PACI, comprising the National Computational Science Alliance and NPACI,
sponsor joint education, outreach, and training (EOT-PACI) activities to
bring PACI-developed high performance hardware capabilities and software
learning tools to bear in classrooms at all levels of education and in government,
and provide training for teachers and other professionals in uses of new
technologies. A number of EOT-PACI efforts focus on outreach to women, minorities,
and individuals with disabilities, through such means as Web resources,
mentoring programs, and IT internships. EOT-PACI projects include:
- EnVision for Kids is an NPACI
project to develop a Web site and distribute an interactive hybrid (Mac/PC)
CD-ROM aimed at 6th to 9th graders. Educational content will be based
on current research in NPACI's three thrust areas-technologies, applications,
and education and outreach.
- The Computational Science
Institute, an Ohio Supercomputer center-sponsored program, is bringing
teachers from around the state to the center for a week's training in
using IT tools to stimulate students' interest in science and mathematics.
- Learning Technologies is a
PACI project to develop, disseminate, and evaluate tools to enhance
learning. The project will increase education researchers' access to
PACI technologies and content for K-12 education and develop prototype
educational materials and testbeds using PACI's collaborative resources.
- An Oregon State University research
effort will develop a four-year curriculum leading to a Bachelor of
Science degree in computational physical science. Once developed, the
courses will be made available over the Web so that present degree holders
can obtain a second bachelor's degree in that field.
- A project at the University
of Wisconsin's NSF-supported National Institute for Science Education
uses NPACI-developed video teaching and authoring tools to explore the
concept of reversing the paradigm of lecture and homework. The project
will measure the impact of the changed paradigm on student performance
in a computational science course and evaluate the effect of advanced
technology on the classroom experience.
- In workshops for faculty in
the California State University System and on other NPACI partner campuses,
San Diego State University's Education center on Computational Science
and Engineering (EC/CSE) is demonstrating how NPACI resources can be
used in scientific investigation, discovery, and problem solving. Leveraging
and customizing materials from NPACI partner sites, EC/CSE staff highlight
technologies and tools that are applicable to undergraduate learning
environments.
- A PACI project at the University
of Houston-Downtown is developing a Web directory of minority institutions
and their funded IT programs, to be housed at the university's center
for Computational Sciences and Advanced Distributed Simulation. The
directory will be available on the Web site of the Association of Departments
of Computer and Information Science and Engineering at Minority Institutions.
- The PACI Research Experience
for Undergraduates (PACI REU) program, which this year is providing
funding for 35 undergraduates to work with 18 PACI principal investigators
(PIs) on their research.
- The Distributed Object Computation
Testbed (DOCT), a prototype document management system created by an
SDSC researcher in collaboration with the U.S. Patent and Trademark
Office, enables officials to manage and update complex patent application
documents from geographically distributed archives and computing platforms.
- Collaborative Ecosystem Modeling,
being developed at the University of Maryland with the NSF/EPA Partnership
for Environmental Research, is creating techniques and tools to enable students,
educators, policymakers, and stakeholders to build ecosystem models and run
spatial simulations focusing on watershed management.
| Elementary school students in
Brownsville, Texas, share their Space Shuttle Simulation project via NASA's
"Space Team Online" Web site and educational resource. NASA's Learning Technologies
Project (LTP) applies the agency's vast resources to increasing public access
to scientific databases, developing new applications and curriculum materials
for K-14 students and teachers, and sponsoring educational programs that
promote IT literacy and raise student interest in careers in the sciences. |
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Training in biomedical informatics
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As advanced networking applications spread to research, diagnostic, clinical,
and training activities in medicine and biomedical science, the shortage
of biomedical professionals equipped to use and maintain the complex computing
and telecommunications systems supporting these activities has become
increasingly acute. NLM, which pioneered the concepts of networked biomedical
information archives and visualization tools, sponsors fellowship opportunities
that prepare researchers and clinicians to integrate high performance
computing technologies across the spectrum of healthcare environments.
NLM supports graduate, professional, and postdoctoral fellowships for
one to three years of clinical or research training in biomedical informatics
at Columbia University; the University of Missouri; the Oregon Health
Sciences University; the University of Pittsburgh; the Regenstrief Institute;
the Stanford University School of Medicine, the University of Utah; the
Yale University center for Medical Informatics; joint research training
programs at Harvard University, the Massachusetts Institute of Technology,
Tufts University, and the New England Medical center; Duke University
and the University of North Carolina; and the W. M. Keck center for Computational
Biology at Rice University and the Baylor College of Medicine. In FY 2000,
a total of 150 NLM fellowship positions were available at these universities,
and NLM separately funded another 10 fellowships.
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NASA's Learning Technologies Project
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Nearly 42 years of Earth and space exploration at NASA have generated perhaps
the world's richest archive of images and information about Earth, the universe,
and the scientific and technological components of the discovery process.
The agency's Learning Technologies Project (LTP) applies these vast resources
to increasing public access to scientific databases; developing new applications
and curriculum materials for K-14 students and teachers; and sponsoring
educational programs that promote IT literacy and raise student interest
in careers in the sciences. The LTP conducts these principal activities:
- K-12 Education Outreach centers
that integrate technological capabilities in curricula and disseminate
these learning tools and materials throughout the education community
- K-14 Aeronautics Projects
that use the Internet to engage students in science, mathematics, engineering,
and aeronautics learning activities
- The Remote Sensing Public
Access center (RSPAC), which offers a user-friendly online hub of information,
learning activities, and related science-learning sites, including RSPAC's
popular Observatorium, a Web site that lets visitors make visual journeys
around the Earth, across the solar system, and beyond
- Digital Libraries Technology
(DLT) projects that support the development of new technologies-such
as software tools, applications, and scalable software and hardware
systems-that can accommodate more advanced user activities and substantial
increases in public access to NASA via computer networks
- LTP's Special Projects, which
foster broad public use, via the Internet, of Earth and space science
databases generated by NASA and other agencies and encourage development
of innovative software applications using the data
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New Starts
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Social and economic
implications
of IT
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In FY 2000, NSF began funding grants emphasizing broadly interdisciplinary
and multi-institutional explorations of the social and economic implications
of information technology. The research agenda calls for collaborations
among specialists in IT design, integration, application, and socioeconomic
implications (computer and information scientists, social informatics and
information systems researchers, librarians, and industrial engineers);
researchers in behavioral, cultural, economic, and social impacts of IT
(historians, philosophers, and social and behavioral scientists); and researchers
who study the ethical, legal, and social implications of IT in their disciplines
(biologists, geologists, engineers, and sociologists). Key research areas
include:
- Economic and technical systems
that make up the digital economy, such as electronic markets and Internet
commerce
- Causes and effects of unequal
participation in IT by different social groups
- Interdependence of technologies,
institutions, and communities
- Evolution and functioning
of IT-based collaboratories and distributed work environments
- Impacts of IT on laws, ethics,
and social norms
- Public access to government
information
- IT involvement in public decision-making
- Development of new data and
indicators for tracking IT
- Research methods for studying
its socioeconomic impacts
NSF is especially encouraging:
- Studies that focus on the
early life cycle of new information technologies, a period during which
research can beneficially influence their future development and use
- Studies of extensively computerized
or information-intense environments (such as wired communities, schools,
universities, inter-organizational alliances) where research can "report
back" on social and technical transformations
- Ecological studies that focus
on the interdependence of IT, computerized groups, institutions, and
communities, including social, political, and legal outcomes
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The IT workforce (ITW)
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Begun in FY 2000, NSF's ITW program addresses an aspect of the IT workforce
shortage issue that is particularly worrisome to scientists and researchers-the
under-representation of women and minorities in engineering and computer
and information science occupations. ITW will support a broad set of scientific
research studies focused on three basic themes:
- Environment and Culture-how
the environment, culture, and other social contexts (such as households,
neighborhoods, and communities) influence the attractiveness of IT,
and how interest in and use of IT shapes the developmental environment,
with particular emphasis on understanding the issues of different age
groups
- IT Educational Continuum-how
the educational environment influences students' progress from grade
school to workforce entry, and why students with the potential to succeed
in IT disciplines take educational paths that make it difficult for
them to enter the IT workforce
- IT Workplace-why women and
minorities with the potential to succeed in the IT workforce take alternative
career paths, what barriers and obstacles they must overcome in an IT
career path, and how the IT workplace can foster increased retention
and advancement of these groups
ITW will emphasize multidisciplinary
collaboration among researchers in IT, the social sciences, and education.
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